1. Introduction
Deciphir ("we", "us", "our") respects your privacy and is committed to protecting the personal information you provide when using the Deciphir Lens platform and related services.
This Privacy Policy explains what information we collect, how we use it, how we store it, and the rights available to users, organisers, and participants.
By using Deciphir Lens, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Who This Policy Applies To
This Privacy Policy applies to:
- organisers creating leadership diagnostic batches
- participants invited to complete diagnostic responses
- visitors to the Deciphir website
- anyone interacting with Deciphir services, reports, forms, emails, or communications
3. Information We Collect
Organiser Information
- name
- organisation name
- email address
- details entered during batch creation
- communications with Deciphir
Participant Information
- name
- email address
- organisation details
- leadership diagnostic responses
- completion status
- submission timestamps
Diagnostic Information
- clarity, consistency, confidence, and priority selections
- leadership alignment scores
- values behaviour gap scores
- priority convergence scores
- perception versus reality outputs
- generated report content
- report metadata and timestamps
Technical Information
- browser type
- device information
- IP address
- access times
- page usage information
- cookies and analytics information
- security and rate-limiting logs
4. How We Use Information
We use collected information to:
- provide and operate Deciphir Lens
- generate reports and diagnostic outputs
- send participant invites and organiser reports
- maintain platform security and reliability
- improve the website, reports, and user experience
- respond to support requests and enquiries
- comply with legal obligations
- send product updates, insights, future offers, and Deciphir news where permitted by law
5. Participant Privacy
Participant names may be visible to organisers for invitation tracking and completion monitoring.
However, Deciphir reports are designed to present results in grouped, aggregated, and diagnostic form rather than attributing responses directly to individual participants.
6. Sensitive Information
Users should not submit information relating to:
- health or medical conditions
- religion
- ethnicity or racial background
- political opinions
- criminal history
- union membership
- sexual orientation
- other highly sensitive personal information
7. Cookies and Analytics
Deciphir may use cookies, analytics tools, advertising pixels, heatmaps, and similar technologies to improve website performance, understand user behaviour, and support future marketing activity.
8. Third-Party Services
Deciphir may use trusted third-party providers for hosting, infrastructure, storage, email delivery, analytics, rate limiting, monitoring, and security.
9. Data Retention
Completed reports, organiser details, participant responses, and related records may be retained indefinitely unless deletion is requested.
Expired invite links, incomplete submissions, and abandoned records may be deleted after 90 days.
10. Security
Deciphir uses reasonable technical and organisational safeguards to protect personal information.
However, no internet-based service can guarantee complete security.
11. Access, Correction, and Deletion
Organisers and participants may request access to, correction of, or deletion of their personal information by contacting hello@deciphir.com.
12. International Data Transfers
Information may be stored or processed outside Australia where Deciphir service providers operate.
13. Children's Privacy
Deciphir Lens is intended for use by businesses and organisations and is not designed for children.
14. Changes to This Policy
Deciphir may update this Privacy Policy from time to time. Material changes will be reflected by updating the date at the top of this page.
15. Contact
For privacy-related questions or requests, contact:
Deciphir
hello@deciphir.com